Print Download PDF

3 Resources

Requirements

  What the Transport Agency expects of you How the Transport Agency will assess your performance
3.1
Facilities

Your facilities:

  • meet all Transport Agency requirements (including VIRM requirements)
  • are adequate for the nature and volume of the inspection and certification work carried out by your business, eg in terms of access, size, lighting, flooring, features (such as a pit), layout, condition and organisation.

The Transport Agency will inspect your facilities.

3.2
Technical equipment

On your premises you have, or have ready access to, all technical equipment (including any user manuals) required for your certification work, or required by the Transport Agency, such as tools and inspection equipment.

The equipment is in good condition and working order.

The Transport Agency will inspect your technical equipment.

3.3
Administration equipment

On your premises you have, or have ready access to, all administration equipment (including any user manuals) required for your certification work, or required by the Transport Agency, such as a computer, specified software and access to WoF Online or LANDATA.

The equipment is in good condition and working order.

The Transport Agency will inspect your administration equipment.

3.4
Technical information

On your premises you have, or have ready access to, all technical information required by the Transport Agency, such as VIRMs.

The information is complete, up to date and in good condition.

The Transport Agency will inspect your technical information.
3.5
Controlled inspection and certification documents

You have available blank copies of all controlled documents and must use and complete these as part of your inspection and certification work.

Any controlled documents you have developed yourself, if permitted by the Transport Agency, comply with Transport Agency requirements.

The Transport Agency will inspect your controlled inspection and certification documents.
3.6
Inspection and certification staff

All staff doing inspection and certification work hold current and appropriate Transport Agency appointments for the inspection and certification work they carry out, unless you are specifically permitted by the Transport Agency to delegate specified parts of your inspection and certification work to staff who are not required to hold Transport Agency appointments.

All staff to whom you have delegated inspection and certification work are competent and qualified to do the specified work.

All staff who are required to drive vehicles as part of their work hold current driver licences for the types of vehicles they are required to drive.

The Transport Agency will:

  • talk to you and your staff
  • observe you and your staff at work
  • inspect your staff record
  • inspect your delegation record
  • inspect driver licences.

Scores

  Score
0
1
2
3
3.1
Facilities

Your facilities:

  • do not meet the Transport Agency requirements (including VIRM requirements), or
  • are inadequate for the nature and volume of the inspection and certification work carried out by your business.

This means your facilities are deficient to an extent that they adversely affect your certification decisions or certification outcomes.

Your facilities:

  • may meet the Transport Agency requirements (including VIRM requirements), but
  • are barely adequate for the nature and volume of the inspection and certification work carried out by your business.

This means there are serious deficiencies in your facilities that require improvement. Serious deficiencies are those that, if not improved promptly, may adversely affect your certification decisions or certification outcomes.

Your facilities:

  • meet all Transport Agency requirements (including VIRM requirements), and
  • are adequate for the nature and volume of the inspection and certification work carried out by your business.

However, there are minor aspects in your facilities that could be improved. Minor aspects are those that do not adversely affect your certification decisions or certification outcomes but that, if improved, would make your inspection and certification work easier or more efficient.

For example, there may be areas where lighting could be improved, or where your facilities could be better organised.

Your facilities:

  • meet all Transport Agency requirements (including VIRM requirements), and
  • are fully adequate for the nature and volume of the inspection and certification work carried out by your business, eg in terms of access, size, lighting, flooring, features (such as a pit), layout, condition and organisation.
3.2
Technical equipment

Your score here is the average score of your performance in meeting the Transport Agency’s expectations for ‘Technical equipment’ in the Technical part of the PRS.

3.3
Administration equipment

You do not have, or do not have ready access to, the administration equipment (including any user manuals) required for your inspection and certification work, or required by the Transport Agency, such as a computer, specified software and access to LANDATA; there is no VIN embossing machine on site.

OR

Most equipment you do have, or have ready access to, is not in working order.

On your premises you have, or have ready access to, all administration equipment (including any user manuals) required for your inspection and certification work, or required by the Transport Agency, such as a computer, specified software and access to LANDATA.

However, some equipment is not in working order.

On your premises you have, or have ready access to, all administration equipment (including any user manuals) required for your inspection and certification work, or required by the Transport Agency, such as a computer, specified software and access to LANDATA; there is a VIN embossing machine on site.

The equipment is in working order but some is not in good condition.

On your premises you have, or have ready access to, all administration equipment (including any user manuals) required for your inspection and certification work, or required by the Transport Agency, such as a computer, specified software and access to LANDATA; there is a VIN embossing machine on site.

The equipment is in good condition and working order.

3.4
Technical information
You do not have, or do not have ready access to, the technical information required by the Transport Agency.

On your premises you have, or have ready access to, all technical information required by the Transport Agency.

The information is complete but not up to date.

For example, when you receive amendments to an inspection manual, you do not update the manual as promptly as you could.

On your premises you have, or have ready access to, all technical information required by the Transport Agency.

The information is complete and up to date but not in good condition.

For example, pages from an inspection manual may have been taken out at some stage and then put back in the wrong place (ie the pages are no longer in the right order, making it difficult to find items).

On your premises you have, or have ready access to, all technical information required by the Transport Agency, such as VIRMs.

The information is complete, up to date and in good condition.

3.5
Controlled inspection and certification documents

You do not have available blank copies of most or any of the controlled documents you must use and complete as part of your inspection and certification work

OR

You use controlled documents you have developed yourself but:

  • you do not have permission from the Transport Agency to develop your own documents, or
  • the documents do not comply with Transport Agency requirements.

You do not have available blank copies of some controlled documents you must use and complete as part of your inspection and certification work

OR

Some controlled documents you have developed yourself do not fully comply with Transport Agency requirements.

You do not have available blank copies of most or any of the controlled documents you must use and complete as part of your inspection and certification work

OR

You use controlled documents you have developed yourself but:

  • you do not have permission from the Transport Agency to develop your own documents, or
  • the documents do not comply with Transport Agency requirements.

You do not have available blank copies of some controlled documents you must use and complete as part of your inspection and certification work

OR

Some controlled documents you have developed yourself do not fully comply with Transport Agency requirements.

3.6
Certification staff

Some staff doing inspection and certification work do not hold current and appropriate Transport Agency appointments for the inspection and certification work they carry out because they:

  • have never held any relevant Transport Agency appointments, or
  • are currently suspended, or
  • were suspended and have not been reappointed by the Transport Agency, or
  • have had their appointments revoked, or
  • have previously held relevant Transport Agency appointments but these have lapsed a considerable time ago

OR

You have delegated or contracted out work without Transport Agency permission.

Some staff doing inspection and certification work do not hold current and appropriate Transport Agency appointments for the inspection and certification work they carry out, but they have previously held relevant Transport Agency appointments which have only recently lapsed

OR

Some staff to whom you have rightfully delegated inspection and certification work do not have the required level of competence

OR

Some staff who are required to drive vehicles as part of their work do not hold current driver licences for the types of vehicles they are required to drive.

Some staff doing inspection and certification work do not hold current and appropriate Transport Agency appointments for the inspection and certification work they carry out because they:

  • have never held any relevant Transport Agency appointments, or
  • are currently suspended, or
  • were suspended and have not been reappointed by the Transport Agency, or
  • have had their appointments revoked, or
  • have previously held relevant Transport Agency appointments but these have lapsed a considerable time ago

OR

You have delegated or contracted out work without Transport Agency permission.

Some staff doing inspection and certification work do not hold current and appropriate Transport Agency appointments for the inspection and certification work they carry out, but they have previously held relevant Transport Agency appointments which have only recently lapsed

OR

Some staff to whom you have rightfully delegated inspection and certification work do not have the required level of competence

OR

Some staff who are required to drive vehicles as part of their work do not hold current driver licences for the types of vehicles they are required to drive.