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1 Technical performance

Requirements

  What the NZTA expects of you How the NZTA will assess your performance
1.1
Correct certification outcomes

You and your staff:

  • consistently identify vehicles (including vehicle classes) and components correctly
  • consistently certify vehicles and components only if they comply with all Transport Agency requirements
  • consistently certify vehicles or components that do not comply with all VIRM requirements
  • do not deny certification of vehicles or components if they comply with all Transport Agency requirements.

The Transport Agency will:

  • observe you and your staff at work
  • inspect inspection and certification documents
  • inspect information on the NZTA computer system.

The Transport Agency may:

  • inspect vehicles and components after you have certified them
  • take into account outcomes from complaints and random re-inspections since your last review.
1.2
Correct technical decisions
You and your staff are consistently correct in determining if the vehicles or components you are asked to certify comply with all Transport Agency requirements, taking into account technical information provided by the Transport Agency, such as the VIRM: Entry certification.

The Transport Agency will:

  • talk to you and your staff
  • observe you and your staff at work
  • inspect vehicles and components after you have certified them
  • inspect inspection and certification documents you use and complete
  • inspect information you enter into the NZTA computer system.

The Transport Agency may:

  • take into account outcomes from complaints and random reinspections since your last review.
1.3
Technical competence

You and your staff are competent in all technical aspects of the inspection and certification work carried out by your business.

For example, you must be competent in:

  • the technical assessment of vehicles and components
  • all Transport Agency requirements (including VIRM requirements)
  • Transport Agency guidelines
  • the operation of the equipment that you use.

The Transport Agency will:

  • talk to you and your staff
  • ask questions to check your competence
  • observe you and your staff at work
  • inspect inspection and certification documents
  • inspect your Training record.

The Transport Agency may administer short tests.

Scores

  Score
0
1
2
3
1.1
Correct certification outcomes

You and your staff regularly do not achieve the correct certification outcomes.

This means you regularly:

  • do not identify vehicles (including vehicle classes) or components correctly
  • certify vehicles or components that do not comply with all Transport Agency requirements.

The incorrect certification outcomes are likely to compromise the safety of vehicle occupants or other road users, or the vehicle does not meet the required standards.

You and your staff sometimes do not achieve the correct certification outcomes.

This means you sometimes:

  • do not identify vehicles (including vehicle classes) or components correctly
  • certify vehicles or components that do not comply with all Transport Agency requirements, or
  • deny certification of vehicles or components that do comply with all Transport Agency requirements.

The incorrect certification outcomes may compromise the safety of vehicle occupants or other road users, or the vehicle does not meet the required standards.

You and your staff usually achieve the correct certification outcomes.

This means you usually:

  • identify vehicles (including vehicle classes) or components correctly, and
  • certify vehicles or components only if they comply with all Transport Agency requirements, and
  • do not certify vehicles or components that do not comply with all Transport Agency requirements, and
  • do not deny certification of vehicles or components if they comply with all Transport Agency requirements.

Any incorrect certification outcomes, although technicaly incorrect, do not compromise the safety of vehicle occupants or other road users.

You and your staff consistently achieve the correct certification outcomes.

This means you:

  • consistently identify vehicles (including vehicle classes) or components correctly, and
  • consistently certify vehicles or components only if they comply with all Transport Agency requirements, and
  • consistently do not certify vehicles or components that do not comply with all Transport Agency requirements, and
  • do not deny certification of vehicles or components if they comply with all Transport Agency requirements.
1.2
Correct technical decisions
Your score here is the average score of your performance in meeting the Transport Agency’s expectations for ‘Correct technical decisions’ in the Technical part of the PRS.
1.3
Technical competence
Your score here is the average score of your performance in meeting the Transport Agency’s expectations for ‘Technical competence’ in the Technical part of the PRS.