Correct as at 13th April 2024. It may be superseded at any time.

Extract taken from: Vehicle Inspection Portal > VIRMs > Border inspection of imported used vehicles > Technical bulletins > Vehicles fitted with ITS Connect

3 Vehicles fitted with ITS Connect


If any vehicle that is effected by this technical bulletin (by make/model/model code) has damage that requires photos are uploaded to BIS, please prioritise the damage photos and note the ITS-Connect status in the Damage notes.

For example:

  • ITS Connect not fitted, or
  • ITS-Connect fitted and active, or
  • ITS-Connect fitted and de-activated/removed.

The ITS Connect system fitted to some vehicles originating in Japan operates by broadcasting a signal on the 760MHz frequency. This frequency is not compatible with the licensing framework in New Zealand. Under the Radio Communications Act 1989 it is illegal to import or operate a device that operates on this frequency

The purpose of this technical bulletin is to define a process for identifying vehicles fitted with ITS Connect systems and how these vehicles need to be processed if an ITS Connect system is fitted.

The process outlined below shows the steps border inspection organisations (BIOs) can take to assure they act with due diligence, best endeavours, and based upon the best information available.

BIOs to provide data to Waka Kotahi

The BIOs, specifically Automotive Technologies Limited, ATJ, JEVIC, Independent Verification Systems (IVS), and NZ Biosecurity Services, as per the requirements of this manual, will provide data to Waka Kotahi NZ Transport Agency regarding the presence of ITS Connect on vehicles they inspect, subject to the prerequisites below.

All reasonable efforts outlined in this process will be made to assure the BIOs provide the most accurate information. All responsibility for importing any vehicle remains with the importer.

The process for BIOs to follow

From 1 April 2021 BIOs must check if vehicles they inspect (that are on the defined make and model list) are fitted with an ITS Connect system.

Vehicles coming to New Zealand from Japan

Process for ITS Connect fitted vehicle

Vehicles that must be inspected for ITS Connect

MakeModelYearModel code
LexusES300h10/2018+6AA-AXZH10
08/2020+6AA-AXZH11
LexusLBX11/2023+6AA-MAYH10
6AA-MAYH15
LexusLC50006/2023+5BA-URZ100
LC500 convertible06/2023+5BA-URZ100
LC500h06/2023+6AA-GWZ100
LexusLS50010/2017+DBA-VXFA50
DBA-VXFA55
11/2020+3BA-VXFA50
3BA-VXFA55
LS500h10/2017+DAA-GVF50
DAA-GVF55
10/2019+6AA-GVF50
6AA-GVF55
LexusLX60001/2022+3BA-VJA301W
LexusNX30008/2018+DBA-AGZ10
DBA-AGZ15
07/2020+3BA-AGZ10
3BA-AGZ15
NX25010/2021+5BA-AAZA20
5BA-AAZA25
NX35010/2021+5BA-TAZA25
NX300h08/2018+DAA-AYZ10
DAA-AYZ15
6AA-AYZ10
6AA-AYZ15
NX350h10/2021+6AA-AAZH20
6AA-AAZH25
NX450h+10/2021+6LA-AAZH26
LexusRX200t/RX30010/2015+DBA-AGL20W
DBA-AGL25W
RX30007/2020+3BA-AGL20W
3BA-AGL25W
RX35011/2022+5BA-TALA10
5BA-TALA15
RX450h10/2015+DAA-GYL20W
DAA-GYL25W
07/2020+6AA-GYL20W
6AA-GYL25W
RX450hL12/2017+DAA-GYL26W
07/2020+6AA-GYL26W
RX500h11/2022+5AA-TALH17
RX350h07/2023+6AA-AALH10
6AA-AALH15
RX450h+11/2022+6LA-AALH16
LexusRZ300e11/2023+ZAA-XEBM10
RZ450e03/2023+ZAA-XEBM15
LexusUX20011/2018+6BA-MZAA10
UX250h11/2018+6AA-MZAH10
6AA-MZAH15
UX300e10/2020+ZAA-KMA10
UX300h01/2024+6AA-MZAH16
ToyotaAlphard01/2018+DBA-AGH30W
DBA-AGH35W
DBA-GGH30W
DBA-GGH35W
01/2020+3BA-AGH30W
3BA-AGH35W
3BA-GGH30W
3BA-GGH35W
06/2023+3BA-AGH40W
3BA-AGH45W
Alphard Hybrid01/2018+DAA-AYH30W
01/2020+6AA-AYH30W
06/2023+6AA-AAHH40W
6AA-AAHH45W
ToyotaCamry08/2018+DAA-AXVH70*
08/2020+6AA-AXVH70*
10/2019+6AA-AXVH75*
ToyotaCentury09/2023+6LA-GRG75
ToyotaC-HR05/2018+DBA-NGX10*
DBA-NGX50*
3BA-NGX10*
3BA-NGX50*
DAA-ZYX10*
6AA-ZYX11 N/A
ToyotaCorolla Sport06/2018+3BA-NRE210H*
3BA-NRE214H*
06/2020+6AA-ZWE211H*
6AA-ZWE213H*
10/2022+6AA-ZWE219H N/A
6BA-MZEA12H N/A
ToyotaCrown08/2016+DBA-ARS210
DBA-GRS210
DBA-GRS211
DBA-GRS214
06/2018+3BA-ARS220
Crown FCEV11/2023+ZBA-KZSM30
Crown Hybrid10/2015+DAA-AWS210
DAA-AWS211
06/2018+6AA-AZSH20
6AA-AZSH21
6AA-GWS224
11/2023+6AA-AZSH32
Crown Majesta09/2015+DAA-AWS215
DAA-GWS214
Crown Crossover07/2022+5AA-TZSH35
6AA-AZSH35
Crown Sport10/2023+6AA-AZSH36W
Crown Sport HEV12/2023+6LA-AZSH37W
ToyotaEsquire07/2017+DBA-ZRR80G*
DBA-ZRR85G*
04/2020+3BA-ZRR80G*
3BA-ZRR85G*
Esquire Hybrid07/2017+DAA-ZWR80G*
04/2020+6AA-ZWR80G*
ToyotaHarrier06/2017+DBA-ZSU60W*
DBA-ZSU65W*
DBA-ASU60W*
DBA-ASU65W*
06/2020+6BA-MXUA80
6BA-MXUA85
Harrier Hybrid06/2017+DAA-AVU65W*
06/2020+6AA-AXUH80
6AA-AXUH85
Harrier PHEV09/2022+6LA-AXUP85 N/A
ToyotaLand Cruiser08/2021+3BA-VJA300W
3DA-FJA300W
ToyotaMirai12/2020+ZBA-JPD20
ToyotaNoah07/2017+DBA-ZRR80G*
DBA-ZRR80W*
DBA-ZRR85G*
DBA-ZRR85W*
04/2020+3BA-ZRR80G*
3BA-ZRR80W*
3BA-ZRR85G*
3BA-ZRR85W*
01/2022+6BA-MZRA90W
6BA-MZRA95W
Noah Hybrid07/2017+DAA-ZWR80G*
DAA-ZWR80W*
04/2020+6AA-ZWR80G*
6AA-ZWR80W*
01/2022+6AA-ZWR90W
6AA-ZWR95W
ToyotaPrius12/2015+DAA-ZVW50
DAA-ZVW51
DAA-ZVW55
07/2020+6AA-ZVW51
6AA-ZVW55
01/2023+6AA-MXWH60
6AA-MXWH65
6AA-ZVW60
6AA-ZVW65
Prius PHV10/2016+DLA-ZVW52
07/2020+6LA-ZVW52
03/2023+6LA-MXWH61
Toyota Vellfire01/2018+DBA-AGH30W
DBA-AGH35W
DBA-GGH30W
DBA-GGH35W
01/2020+3BA-AGH30W
3BA-AGH35W
3BA-GGH30W
3BA-GGH35W
06/2023+5BA-TAHA40W
5BA-TAHA45W
Vellfire Hybrid01/2018+DAA-AYH30W
01/2020+6AA-AYH30W
06/2023+6AA-AAHH40W
6AA-AAHH45W
ToyotaVoxy07/2017+DBA-ZRR80G*
DBA-ZRR80W*
DBA-ZRR85G*
DBA-ZRR85W*
04/2020+3BA-ZRR80G*
3BA-ZRR80W*
3BA-ZRR85G*
3BA-ZRR85W*
01/2022+6BA-MZRA90W
6BA-MZRA95W
Voxy Hybrid04/2020+DAA-ZWR80W*
6AA-ZWR80W*
01/2022+6AA-ZWR90W
6AA-ZWR95W

* indicates ITS is a dealer's option for this model.

Inspecting the vehicle for an active ITS Connect system

To determine if ITS Connect is fitted and operational, two checks must be made to the vehicle. The first check is on the driver information display (MID, or MFD). The second check is on the navigation system.

In both cases the inspector will be looking for any indication of settings that are associated with an active ITS Connect system.

Note: the images below do not cover all vehicles. This page will be updated as manufacturers supply further content and advice.

ITS Connect manufacturer option inspection

ITS Connect dealer option check

Identifying ITS Connect in a Toyota Prius

Video example
Visual guide to identifying ITS Connect in a Toyota Prius

Setting selector button

Figure 1. Settings selector button

Setting screns

Figure 2. Setting screens

Use arrows on steering wheel control pad to move the selector

ITS connect fitted

Figure 3. ITS Connect fitted as shown under vehicle settings

This vehicle would need to be damaged flagged and have the system removed.

Identifying ITS Connect in a Toyota Vellfire

Video example
Visual guide to identifying ITS Connect in a Toyota Vellfire

Figure 4: Vellfire MFD control buttons

Figure 4. Vellfire MFD control buttons

Figure 5: Vellfire MFD

Figure 5. Vellfire MFD

Figure 6: Scroll Right to find settings

Figure 6. Scroll Right to find settings

Figure 7: Select the gear icon for settings

Figure 7. Select the gear icon for settings

Figure 8. Scroll down and select 'Vehicle Settings

Figure 8. Scroll down and select 'Vehicle Settings'

Figure 9. Scroll down

Figure 9. Scroll down

If ITS connect is fitted you will see the settings as below.

Conclusive evidence of inspection and ITS Connect system removal

To meet the burden of proof of conclusive evidence, it must be shown that the vehicle is not fitted with an ITS Connect system.

For a vehicle that is not fitted with ITS-Connect two photos must be saved to the BIO's vehicle file that show the settings screens for both the Navigation unit and the MID. The vehicle's damage notes (in the vehicle's file) must be updated to show that the vehicle has been inspected for ITS-Connect and ITS-Connect is not fitted, eg 'ITS-Connect not identified'. Note: damage notes cannot be added to BIS as the vehicle does not need a damage flag applied.

For a vehicle that is not fitted with the system, two photos must be provided on the BIS system that show the settings screens for both the Navigation unit and the MID. These photos should also be saved with the BIO’s vehicle file. These can be loaded manually without applying a damage flag.

A vehicle that has been found to be fitted with an ITS Connect system must have a damage flag placed on the vehicle with a note stating ‘ITS Connect Fitted’. Any other damage or Takata airbag recall notes must also be added if applicable. The damage flag is to remain on the vehicle even if ITS-Connect is disabled in Japan. Note: The vehicle record should not be created on BIS until the vehicle has completed its final border inspection, once a damage flag has been placed the record cannot be edited.

The vehicle owner must take the vehicle to a Toyota or Lexus franchise in Japan to have the ITS Connect system removed. An invoice or receipt from the dealer that shows the vehicles chassis number and indicates that the system has been removed is acceptable evidence that ITS Connect is no longer fitted.

After the ITS-connect is disabled a secondary check must be made on both the Navigation unit settings and the MID settings to ensure the ITS Connect associated settings are no longer visible. A copy of the invoice and photos of the displays on the second inspection must be saved in the vehicle file. A copy of the invoice should be loaded to BIS as evidence of the ITS Connect system removal. The invoice should be uploaded as a photo. PDFs cannot be uploaded unless the vehicle is water damaged. The vehicle should not be recorded as water damaged for the purpose of ITS Connect.

Page amended 4 March 2024 (see amendment details)