Correct as at 25th April 2024. It may be superseded at any time.

Extract taken from: Vehicle Inspection Portal > VIRMs > Border inspection of imported used vehicles > Technical bulletins

Technical bulletins

1 Takata alpha airbag recall

The compulsory Takata alpha airbag inflator recall order 2018 becomes effective from 31 May 2018. From the effective date Takata alpha airbag inflators become a prohibited import as well as being prohibited for sale in trade.

The purpose of this technical bulletin is to outline the process to identify vehicles subject to the mandatory Takata Alpha type airbag recall and how to deal with them.

The process outlined below are the steps BIOs can take to assure they act with due diligence, best endeavours, and based upon the best information available.

Border Inspection Organisations

The Border Inspection Organisations, specifically Automotive Technologies Limited, ATJ, JEVIC, Independent Verification Systems (IVS), and NZ Biosecurity Services, as per the requirements of the Boarder Inspection VIRM, will provide data to the Transport Agency regarding open safety recalls on vehicles they inspect subject to the prerequisites below.

All reasonable efforts outlined in this process will be made to assure they provide the most accurate information. All responsibility for importing any vehicle remains with the importer.

The process

From 21 May 2018, Border Inspection Organisations must check if vehicles they inspect (that are fitted with airbags) are on the Takata airbag recall lists from the various source countries.

Recalled Takata Alpha airbag vehicles from Japan

In Japan, vehicles subject to this recall are listed under the Japanese Ministry of Land, Infrastructure, Transport and Tourism (MLIT) definition ‘Vehicle of concern’. The Transport Agency is using this list to populate our website at www.vehiclerecallsafety.nzta.govt.nz/takata/importers. This website is the Transport Agency definitive list of vehicles in Japan that require rectification due to the fitment of Takata Airbags that are under recall.

For vehicles from Japan a further search can be conducted on the MLIT web site at the following address to check whether the recall has been closed in Japan, if it has no action needs to be taken: https://www.jaspa.or.jp/portals/recallsearch/index

Recalled Takata Alpha airbag vehicles from other countries

Vehicles from countries other than Japan will have to be checked against official sites in those countries that are covering the Takata recalls. These include, but are not limited to:

It is important to understand that this is not a new requirement it is just enforcing the existing requirement that recalls are to be closed prior to a vehicle being imported into New Zealand.

If the vehicle is on one of the lists and conclusive evidence from the manufacturer or jurisdictional authority that the airbag recall has been completed is not available, the vehicles will be damage flagged with notes recorded stating ‘Open Airbag Recall’.

Vehicle makes to check

Other than for left-hand drive vehicles, you only need to check vehicles from the following manufacturers (as listed on the www.vehiclerecallsafety.nzta.govt.nz/takata/takataalpha):

  • BMW
  • Daihatsu
  • Honda
  • Isuzu
  • Lexus
  • Mazda
  • Mitsubishi
  • Nissan
  • Subaru
  • Toyota.

Vehicles from other manufacturers will not have Takata Alpha type airbags fitted, or be Japanese vehicles of concern, so are not subject to the recall.

For left-hand drive vehicles it is up to the importer to supply conclusive evidence that there is no recall for the vehicle and/or that the airbag has been replaced.

Conclusive evidence

To meet the burden of proof of conclusive evidence, it must be shown that the vehicle is not on any current recall lists generated by the manufacturer. Alternatively, where available a current list maintained by a jurisdictional authority can be used.

Also note, Japanese Shaken issued after 1 May 2018 is de facto evidence from a jurisdictional authority. The rationale for this is that 1 May 2018 is the deadline for all 'vehicles of concern' to have their mandatory recall cleared. Any Shaken issued after this date will require this recall to be closed.

Recall completion certificate

A Japanese Ministry of Land, Infrastructure, Transport and Tourism (MLIT) process document like the image below can be used to provide evidence of a Shaken test (Japanese WoF). A vehicle can only pass a Shaken test if it has had its Takata Aplha airbags replaced.

If a copy of this document is presented in for the vehicle in question and with a dealers stamp on it, it can be accepted as evidence that the vehicle in question can pass a Shaken test and therefore has had its airbags replaced. It can be accepted as proof that a vehicle has been rectified at a dealership level but might not yet have come off their website.

MLIT evidence

Example of recall completion certificate (without dealer stamp).

Other safety recalls

As the Transport Agency (or other delegated entity) makes information on additional recalls available, this process can be expanded to include those recalls for which information is available.

Page added 16 May 2018 (see amendment details)

Page updates: 31 May 2018, 8 June 2018; 26 September 2018

2 Takata non-alpha airbag recall

Following the compulsory Takata alpha airbag inflator recall order 2018 which came into effect on 31 May 2018, the Transport Agency is taking action to prohibit vehicles with any outstanding Takata airbag recalls from entering the New Zealand fleet.

The purpose of this technical bulletin is to outline, for Border Inspectors, the process for flagging vehicles subject to a Takata non-alpha airbag recalls and how to deal with them.

The process outlined below are the steps BIOs can take to assure they act with due diligence, best endeavors, and based upon the best information available.

Border Inspection Organisations

The Border Inspection Organisations, specifically Automotive Technologies Limited, ATJ, JEVIC, Independent Verification Systems (IVS), and NZ Biosecurity Services, as per the requirements of the Boarder Inspection VIRM, will provide data to the Transport Agency regarding open safety recalls on vehicles they inspect subject to the prerequisites below.

All reasonable efforts outlined in this process will be made to assure they provide the most accurate information. All responsibility for importing any vehicle remains with the importer.

The process

From 1 November 2018, Border Inspection Organisations are required to identify and report on vehicles they inspect (fitted with airbags) that are on the Takata airbag recall lists from the various source countries.

On finding a vehicle subject to recall for Takata airbag the vehicle is to be damage flagged with note added stating ‘Open Airbag Recall’.

Recalled Takata airbag vehicles from Japan

In Japan, vehicles subject to recalls are listed on the Japanese Ministry of Land, Infrastructure, Transport and Tourism (MLIT) web site at the following address, Border Inspection Organisations are to check whether the recalls have been closed in Japan, if it has been closed no action needs to be taken: https://www.jaspa.or.jp/portals/recallsearch/index

Recalled Takata airbag vehicles from other countries

Vehicles from countries other than Japan will have to be checked against official sites in those countries. These include, but are not limited to:

It is important to understand that this is not a new requirement it is just enforcing the existing requirement that recalls are to be closed prior to a vehicle being imported into New Zealand.

If the vehicle is on one of the lists and conclusive evidence from the manufacturer or jurisdictional authority that the airbag recall has been completed is not available, the vehicles will be damage flagged with notes recorded stating ‘Open Airbag Recall’.

Entry certification

At entry certification if a vehicle is presented with a damage flag and notes stating ‘Open Airbag Recall’ it is not to be passed until evidence is provided from the NZ manufacturer's agent that the effected airbags have been replaced.

Page added 26 September 2018 (see amendment details)

3 Vehicles fitted with ITS Connect


If any vehicle that is effected by this technical bulletin (by make/model/model code) has damage that requires photos are uploaded to BIS, please prioritise the damage photos and note the ITS-Connect status in the Damage notes.

For example:

  • ITS Connect not fitted, or
  • ITS-Connect fitted and active, or
  • ITS-Connect fitted and de-activated/removed.

The ITS Connect system fitted to some vehicles originating in Japan operates by broadcasting a signal on the 760MHz frequency. This frequency is not compatible with the licensing framework in New Zealand. Under the Radio Communications Act 1989 it is illegal to import or operate a device that operates on this frequency

The purpose of this technical bulletin is to define a process for identifying vehicles fitted with ITS Connect systems and how these vehicles need to be processed if an ITS Connect system is fitted.

The process outlined below shows the steps border inspection organisations (BIOs) can take to assure they act with due diligence, best endeavours, and based upon the best information available.

BIOs to provide data to Waka Kotahi

The BIOs, specifically Automotive Technologies Limited, ATJ, JEVIC, Independent Verification Systems (IVS), and NZ Biosecurity Services, as per the requirements of this manual, will provide data to Waka Kotahi NZ Transport Agency regarding the presence of ITS Connect on vehicles they inspect, subject to the prerequisites below.

All reasonable efforts outlined in this process will be made to assure the BIOs provide the most accurate information. All responsibility for importing any vehicle remains with the importer.

The process for BIOs to follow

From 1 April 2021 BIOs must check if vehicles they inspect (that are on the defined make and model list) are fitted with an ITS Connect system.

Vehicles coming to New Zealand from Japan

Process for ITS Connect fitted vehicle

Vehicles that must be inspected for ITS Connect

MakeModelYearModel code
LexusES300h10/2018+6AA-AXZH10
08/2020+6AA-AXZH11
LexusLBX11/2023+6AA-MAYH10
6AA-MAYH15
LexusLC50006/2023+5BA-URZ100
LC500 convertible06/2023+5BA-URZ100
LC500h06/2023+6AA-GWZ100
LexusLS50010/2017+DBA-VXFA50
DBA-VXFA55
11/2020+3BA-VXFA50
3BA-VXFA55
LS500h10/2017+DAA-GVF50
DAA-GVF55
10/2019+6AA-GVF50
6AA-GVF55
LexusLX60001/2022+3BA-VJA301W
LexusNX30008/2018+DBA-AGZ10
DBA-AGZ15
07/2020+3BA-AGZ10
3BA-AGZ15
NX25010/2021+5BA-AAZA20
5BA-AAZA25
NX35010/2021+5BA-TAZA25
NX300h08/2018+DAA-AYZ10
DAA-AYZ15
6AA-AYZ10
6AA-AYZ15
NX350h10/2021+6AA-AAZH20
6AA-AAZH25
NX450h+10/2021+6LA-AAZH26
LexusRX200t/RX30010/2015+DBA-AGL20W
DBA-AGL25W
RX30007/2020+3BA-AGL20W
3BA-AGL25W
RX35011/2022+5BA-TALA10
5BA-TALA15
RX450h10/2015+DAA-GYL20W
DAA-GYL25W
07/2020+6AA-GYL20W
6AA-GYL25W
RX450hL12/2017+DAA-GYL26W
07/2020+6AA-GYL26W
RX500h11/2022+5AA-TALH17
RX350h07/2023+6AA-AALH10
6AA-AALH15
RX450h+11/2022+6LA-AALH16
LexusRZ300e11/2023+ZAA-XEBM10
RZ450e03/2023+ZAA-XEBM15
LexusUX20011/2018+6BA-MZAA10
UX250h11/2018+6AA-MZAH10
6AA-MZAH15
UX300e10/2020+ZAA-KMA10
UX300h01/2024+6AA-MZAH16
ToyotaAlphard01/2018+DBA-AGH30W
DBA-AGH35W
DBA-GGH30W
DBA-GGH35W
01/2020+3BA-AGH30W
3BA-AGH35W
3BA-GGH30W
3BA-GGH35W
06/2023+3BA-AGH40W
3BA-AGH45W
Alphard Hybrid01/2018+DAA-AYH30W
01/2020+6AA-AYH30W
06/2023+6AA-AAHH40W
6AA-AAHH45W
ToyotaCamry08/2018+DAA-AXVH70*
08/2020+6AA-AXVH70*
10/2019+6AA-AXVH75*
ToyotaCentury09/2023+6LA-GRG75
ToyotaC-HR05/2018+DBA-NGX10*
DBA-NGX50*
3BA-NGX10*
3BA-NGX50*
DAA-ZYX10*
6AA-ZYX11 N/A
ToyotaCorolla Sport06/2018+3BA-NRE210H*
3BA-NRE214H*
06/2020+6AA-ZWE211H*
6AA-ZWE213H*
10/2022+6AA-ZWE219H N/A
6BA-MZEA12H N/A
ToyotaCrown08/2016+DBA-ARS210
DBA-GRS210
DBA-GRS211
DBA-GRS214
06/2018+3BA-ARS220
Crown FCEV11/2023+ZBA-KZSM30
Crown Hybrid10/2015+DAA-AWS210
DAA-AWS211
06/2018+6AA-AZSH20
6AA-AZSH21
6AA-GWS224
11/2023+6AA-AZSH32
Crown Majesta09/2015+DAA-AWS215
DAA-GWS214
Crown Crossover07/2022+5AA-TZSH35
6AA-AZSH35
Crown Sport10/2023+6AA-AZSH36W
Crown Sport HEV12/2023+6LA-AZSH37W
ToyotaEsquire07/2017+DBA-ZRR80G*
DBA-ZRR85G*
04/2020+3BA-ZRR80G*
3BA-ZRR85G*
Esquire Hybrid07/2017+DAA-ZWR80G*
04/2020+6AA-ZWR80G*
ToyotaHarrier06/2017+DBA-ZSU60W*
DBA-ZSU65W*
DBA-ASU60W*
DBA-ASU65W*
06/2020+6BA-MXUA80
6BA-MXUA85
Harrier Hybrid06/2017+DAA-AVU65W*
06/2020+6AA-AXUH80
6AA-AXUH85
Harrier PHEV09/2022+6LA-AXUP85 N/A
ToyotaLand Cruiser08/2021+3BA-VJA300W
3DA-FJA300W
ToyotaMirai12/2020+ZBA-JPD20
ToyotaNoah07/2017+DBA-ZRR80G*
DBA-ZRR80W*
DBA-ZRR85G*
DBA-ZRR85W*
04/2020+3BA-ZRR80G*
3BA-ZRR80W*
3BA-ZRR85G*
3BA-ZRR85W*
01/2022+6BA-MZRA90W
6BA-MZRA95W
Noah Hybrid07/2017+DAA-ZWR80G*
DAA-ZWR80W*
04/2020+6AA-ZWR80G*
6AA-ZWR80W*
01/2022+6AA-ZWR90W
6AA-ZWR95W
ToyotaPrius12/2015+DAA-ZVW50
DAA-ZVW51
DAA-ZVW55
07/2020+6AA-ZVW51
6AA-ZVW55
01/2023+6AA-MXWH60
6AA-MXWH65
6AA-ZVW60
6AA-ZVW65
Prius PHV10/2016+DLA-ZVW52
07/2020+6LA-ZVW52
03/2023+6LA-MXWH61
Toyota Vellfire01/2018+DBA-AGH30W
DBA-AGH35W
DBA-GGH30W
DBA-GGH35W
01/2020+3BA-AGH30W
3BA-AGH35W
3BA-GGH30W
3BA-GGH35W
06/2023+5BA-TAHA40W
5BA-TAHA45W
Vellfire Hybrid01/2018+DAA-AYH30W
01/2020+6AA-AYH30W
06/2023+6AA-AAHH40W
6AA-AAHH45W
ToyotaVoxy07/2017+DBA-ZRR80G*
DBA-ZRR80W*
DBA-ZRR85G*
DBA-ZRR85W*
04/2020+3BA-ZRR80G*
3BA-ZRR80W*
3BA-ZRR85G*
3BA-ZRR85W*
01/2022+6BA-MZRA90W
6BA-MZRA95W
Voxy Hybrid04/2020+DAA-ZWR80W*
6AA-ZWR80W*
01/2022+6AA-ZWR90W
6AA-ZWR95W

* indicates ITS is a dealer's option for this model.

Inspecting the vehicle for an active ITS Connect system

To determine if ITS Connect is fitted and operational, two checks must be made to the vehicle. The first check is on the driver information display (MID, or MFD). The second check is on the navigation system.

In both cases the inspector will be looking for any indication of settings that are associated with an active ITS Connect system.

Note: the images below do not cover all vehicles. This page will be updated as manufacturers supply further content and advice.

ITS Connect manufacturer option inspection

ITS Connect dealer option check

Identifying ITS Connect in a Toyota Prius

Video example
Visual guide to identifying ITS Connect in a Toyota Prius

Setting selector button

Figure 1. Settings selector button

Setting screns

Figure 2. Setting screens

Use arrows on steering wheel control pad to move the selector

ITS connect fitted

Figure 3. ITS Connect fitted as shown under vehicle settings

This vehicle would need to be damaged flagged and have the system removed.

Identifying ITS Connect in a Toyota Vellfire

Video example
Visual guide to identifying ITS Connect in a Toyota Vellfire

Figure 4: Vellfire MFD control buttons

Figure 4. Vellfire MFD control buttons

Figure 5: Vellfire MFD

Figure 5. Vellfire MFD

Figure 6: Scroll Right to find settings

Figure 6. Scroll Right to find settings

Figure 7: Select the gear icon for settings

Figure 7. Select the gear icon for settings

Figure 8. Scroll down and select 'Vehicle Settings

Figure 8. Scroll down and select 'Vehicle Settings'

Figure 9. Scroll down

Figure 9. Scroll down

If ITS connect is fitted you will see the settings as below.

Conclusive evidence of inspection and ITS Connect system removal

To meet the burden of proof of conclusive evidence, it must be shown that the vehicle is not fitted with an ITS Connect system.

For a vehicle that is not fitted with ITS-Connect two photos must be saved to the BIO's vehicle file that show the settings screens for both the Navigation unit and the MID. The vehicle's damage notes (in the vehicle's file) must be updated to show that the vehicle has been inspected for ITS-Connect and ITS-Connect is not fitted, eg 'ITS-Connect not identified'. Note: damage notes cannot be added to BIS as the vehicle does not need a damage flag applied.

For a vehicle that is not fitted with the system, two photos must be provided on the BIS system that show the settings screens for both the Navigation unit and the MID. These photos should also be saved with the BIO’s vehicle file. These can be loaded manually without applying a damage flag.

A vehicle that has been found to be fitted with an ITS Connect system must have a damage flag placed on the vehicle with a note stating ‘ITS Connect Fitted’. Any other damage or Takata airbag recall notes must also be added if applicable. The damage flag is to remain on the vehicle even if ITS-Connect is disabled in Japan. Note: The vehicle record should not be created on BIS until the vehicle has completed its final border inspection, once a damage flag has been placed the record cannot be edited.

The vehicle owner must take the vehicle to a Toyota or Lexus franchise in Japan to have the ITS Connect system removed. An invoice or receipt from the dealer that shows the vehicles chassis number and indicates that the system has been removed is acceptable evidence that ITS Connect is no longer fitted.

After the ITS-connect is disabled a secondary check must be made on both the Navigation unit settings and the MID settings to ensure the ITS Connect associated settings are no longer visible. A copy of the invoice and photos of the displays on the second inspection must be saved in the vehicle file. A copy of the invoice should be loaded to BIS as evidence of the ITS Connect system removal. The invoice should be uploaded as a photo. PDFs cannot be uploaded unless the vehicle is water damaged. The vehicle should not be recorded as water damaged for the purpose of ITS Connect.

Page amended 4 March 2024 (see amendment details)

4 Acid wash process on used imports

Background

Acid washing is a treatment being used to repair corrosion in vehicles, in particular the underbody structure and components.

The process involves the use of a chemical mix containing an acid base liquid, phosphoric acid is commonly used, to remove corrosion and treat the metal area.  The following photos show examples of visible signs of acid wash repair.

acid washacid wash

acid wash

Visible signs of an acid wash repair include:

  • The area has been cleaned and a clear topcoat, or no topcoat applied.
  • A white residue is noticeable in joints, seams, or coming through underseal/topcoats.
  • Corrosion is still visibly active in an area that has been treated.

An area of metal that has not been acid washed correctly will continue to degrade within a short time and can be detrimental to the vehicle structure.

Application

When visible signs of acid wash repair as described above are observed by an inspector at an entry compliance inspection the vehicle must be failed and referred to a Repair Certifier for assessment.

The threshold for requiring repair certification instructs 'A vehicle must be referred to a specialist repair certifier if signs of repair, rust prevention, acid wash or under-sealing to any part of the vehicle structure are evident'. The repair certifier will assess the repair and decide if it requires remedial work and a Light vehicle repair record of certification (LT308)  issued, or if the repair is acceptable a No repair certification required declaration – light vehicle (LT307) issued.