Technical bulletins

3 Vehicles fitted with ITS Connect

If any vehicle that is effected by this technical bulletin (by make/model/model code) has damage that requires photos are uploaded to BIS, please prioritise the damage photos and note the ITS-Connect status in the Damage notes.

For example:

  • ITS Connect not fitted, or
  • ITS-Connect fitted and active, or
  • ITS-Connect fitted and de-activated/removed.

The ITS Connect system fitted to some vehicles originating in Japan operates by broadcasting a signal on the 760MHz frequency. This frequency is not compatible with the licensing framework in New Zealand. Under the Radio Communications Act 1989 it is illegal to import or operate a device that operates on this frequency

The purpose of this technical bulletin is to define a process for identifying vehicles fitted with ITS Connect systems and how these vehicles need to be processed if an ITS Connect system is fitted.

The process outlined below shows the steps border inspection organisations (BIOs) can take to assure they act with due diligence, best endeavours, and based upon the best information available.

BIOs to provide data to NZTA

The BIOs, specifically Automotive Technologies Limited, ATJ, JEVIC, Independent Verification Systems (IVS), and NZ Biosecurity Services, as per the requirements of this manual, will provide data to NZTA regarding the presence of ITS Connect on vehicles they inspect, subject to the prerequisites below.

All reasonable efforts outlined in this process will be made to assure the BIOs provide the most accurate information. All responsibility for importing any vehicle remains with the importer.

The process for BIOs to follow

From 1 April 2021 BIOs must check if vehicles they inspect (that are on the defined make and model list) are fitted with an ITS Connect system.

Vehicles coming to New Zealand from Japan

Process for ITS Connect fitted vehicle

Vehicles that must be inspected for ITS Connect

Table updated 24 September 2026. Models added at the last update highlighted. 

Make

Model

Year

Model Code

Lexus

ES300h

10/2018+

6AA-AXZH10

Lexus

ES300h

08/2020+

6AA-AXZH11

Lexus

ES350h

06/2026+

6AA-AXZH26

Lexus

ES350e

06/2026+

ZAA-XXZM21

Lexus

ES500e

06/2026+

ZAA-XXZM26

 

 

 

 

Lexus

IS300h

01/2026+

6AA-AVE300

 

 

 

 

Lexus

GX550

06/2024+

3BA-VJA252W

 

 

 

 

Lexus

LBX

11/2023+

6AA-MAYH10

Lexus

LBX

11/2023+

6AA-MAYH15

Lexus

LBX

08/2024+

4BA-GAYA16

 

 

 

 

Lexus

LC500

06/2023+

5BA-URZ100

Lexus

LC500 Convertible

06/2023+

5BA-URZ100

Lexus

LC500h

06/2023+

6AA-GWZ100

 

 

 

 

Lexus

LM500h

12/2023+

5AA-TAWH15W

 

 

 

 

Lexus

LS500

10/2017+

DBA-VXFA50

Lexus

LS500

10/2017+

DBA-VXFA55

Lexus

LS500

11/2020+

3BA-VXFA50

Lexus

LS500

11/2020+

3BA-VXFA55

 

 

 

 

Lexus

LS500h

10/2017+

DAA-GVF50

Lexus

LS500h

10/2017+

DAA-GVF55

Lexus

LS500h

10/2019+

6AA-GVF50

Lexus

LS500h

10/2019+

6AA-GVF55

 

 

 

 

Lexus

LX600

01/2022+

3BA-VJA310W

Lexus

LX700h

03/2025+

5AA-VJH310W

 

 

 

 

Lexus

NX300

08/2018+

DBA-AGZ10

Lexus

NX300

08/2018+

DBA-AGZ15

Lexus

NX300

07/2020+

3BA-AGZ10

Lexus

NX300

07/2020+

3BA-AGZ15

Lexus

NX250

10/2021+

5BA-AAZA20

Lexus

NX250

10/2021+

5BA-AAZA25

Lexus

NX350

10/2021+

5BA-TAZA25

 

 

 

 

Lexus

NX300h

08/2018+

DAA-AYZ10

Lexus

NX300h

08/2018+

DAA-AYZ15

Lexus

NX300h

08/2018+

6AA-AYZ10

Lexus

NX300h

08/2018+

6AA-AYZ15

Lexus

NX350h

10/2021+

6AA-AAZH20

Lexus

NX350h

10/2021+

6AA-AAZH25

 

 

 

 

Lexus

NX450h+

10/2021+

6LA-AAZH26

 

 

 

 

Lexus

RX200t/RX300

10/2015+

DBA-AGL20W

Lexus

RX200t/RX300

10/2015+

DBA-AGL25W

Lexus

RX300

07/2020+

3BA-AGL20W

Lexus

RX300

07/2020+

3BA-AGL25W

Lexus

RX350

11/2022+

5BA-TALA10

Lexus

RX350

11/2022+

5BA-TALA15

 

 

 

 

Lexus

RX450h

10/2015+

DAA-GYL20W

Lexus

RX450h

10/2015+

DAA-GYL25W

Lexus

RX450hL

12/2017+

DAA-GYL26W

Lexus

RX450h

07/2020+

6AA-GYL20W

Lexus

RX450h

07/2020+

6AA-GYL25W

Lexus

RX450hL

07/2020+

6AA-GYL26W

Lexus

RX500h

11/2022+

5AA-TALH17

Lexus

RX350h

07/2023+

6AA-AALH10

Lexus

RX350h

07/2023+

6AA-AALH15

 

 

 

 

Lexus

RX450h+

11/2022+

6LA-AALH16

 

 

 

 

Lexus

RZ300e

11/2023+

ZAA-XEBM10

Lexus

RZ350e

12/2025+

ZAA-XEBM20

Lexus

RZ450e

03/2023+

ZAA-XEBM15

Lexus

RZ500e

12/2025+

ZAA-XEBM25

Lexus

RZ550e

12/2025+

ZAA-XEBM25

Lexus

RZ600e

12/2025+

ZAA-XEBM25

 

 

 

 

Lexus

UX200

11/2018+

6BA-MZAA10

 

 

 

 

Lexus

UX250h

11/2018+

6AA-MZAH10

Lexus

UX250h

11/2018+

6AA-MZAH15

Lexus

UX300h

01/2024+

6AA-MZAH11

Lexus

UX300h

01/2024+

6AA-MZAH16

 

 

 

 

Lexus

UX300e

10/2020+

ZAA-KMA10

 

 

 

 

Toyota

Alphard

01/2018+

DBA-AGH30W

Toyota

Alphard

01/2018+

DBA-AGH35W

Toyota

Alphard

01/2018+

DBA-GGH30W

Toyota

Alphard

01/2018+

DBA-GGH35W

Toyota

Alphard

01/2020+

3BA-AGH30W

Toyota

Alphard

01/2020+

3BA-AGH35W

Toyota

Alphard

01/2020+

3BA-GGH30W

Toyota

Alphard

01/2020+

3BA-GGH35W

Toyota

Alphard

06/2023+

3BA-AGH40W*

Toyota

Alphard

06/2023+

3BA-AGH45W*

 

 

 

 

Toyota

Alphard Hybrid

01/2018+

DAA-AYH30W

Toyota

Alphard Hybrid

01/2020+

6AA-AYH30W

Toyota

Alphard HEV

06/2023+

6AA-AAHH40W*

Toyota

Alphard HEV

06/2023+

6AA-AAHH45W*

 

 

 

 

Toyota

Alphard PHEV

01/2025+

6LA-AAHP45W*

 

 

 

 

Toyota

Camry

08/2018+

DAA-AXVH70*

Toyota

Camry

08/2020+

6AA-AXVH70*

Toyota

Camry

10/2019+

6AA-AXVH75*

 

 

 

 

Toyota

Century

09/2023+

6LA-GRG75

 

 

 

 

Toyota

C-HR

05/2018+

DBA-NGX10*

Toyota

C-HR

05/2018+

DBA-NGX50*

Toyota

C-HR

05/2018+

3BA-NGX10*

Toyota

C-HR

05/2018+

3BA-NGX50*

Toyota

C-HR

05/2018+

DAA-ZYX10*

Toyota

C-HR

05/2018+

6AA-ZYX11 N/A

 

 

 

 

Toyota

Corolla Sport

06/2018+

3BA-NRE210H*

Toyota

Corolla Sport

06/2018+

3BA-NRE214H*

Toyota

Corolla Sport

06/2020+

6AA-ZWE211H*

Toyota

Corolla Sport

06/2020+

6AA-ZWE213H*

Toyota

Corolla Sport

10/2022+

6AA-ZWE219H N/A

Toyota

Corolla Sport

10/2022+

6BA-MZEA12H N/A

 

 

 

 

 

 

 

 

Toyota

Crown

08/2016+

DBA-ARS210

Toyota

Crown

08/2016+

DBA-GRS210

Toyota

Crown

08/2016+

DBA-GRS211

Toyota

Crown

08/2016+

DBA-GRS214

Toyota

Crown

06/2018+

3BA-ARS220

 

 

 

 

Toyota

Crown Crossover

07/2022+

5AA-TZSH35

Toyota

Crown Crossover

07/2022+

6AA-AZSH35

 

 

 

 

Toyota

Crown Estate HEV

03/2025+

6AA-AZSH38W*

Toyota

Crown Estate PHEV

03/2025+

6LA-AZSH39W*

 

 

 

 

Toyota

Crown FCEV

11/2023+

ZBA-KZSM30

 

 

 

 

Toyota

Crown Hybrid

10/2015+

DAA-AWS210

Toyota

Crown Hybrid

10/2015+

DAA-AWS211

Toyota

Crown Hybrid

06/2018+

6AA-AZSH20

Toyota

Crown Hybrid

06/2018+

6AA-AZSH21

Toyota

Crown Hybrid

06/2018+

6AA-GWS224

Toyota

Crown HEV

11/2023+

6AA-AZSH32

 

 

 

 

Toyota

Crown Majesta

09/2015+

DAA-AWS215

Toyota

Crown Majesta

09/2015+

DAA-GWS214

 

 

 

 

Toyota

Crown Sport HEV

10/2023+

6AA-AZSH36W

Toyota

Crown Sport PHEV

12/2023+

6LA-AZSH37W

 

 

 

 

Toyota

Esquire

07/2017+

DBA-ZRR80G*

Toyota

Esquire

07/2017+

DBA-ZRR85G*

Toyota

Esquire

04/2020+

3BA-ZRR80G*

Toyota

Esquire

04/2020+

3BA-ZRR85G*

 

 

 

 

Toyota

Esquire Hybrid

07/2017+

DAA-ZWR80G*

Toyota

Esquire Hybrid

04/2020+

6AA-ZWR80G*

 

 

 

 

Toyota

Harrier

06/2017+

DBA-ZSU60W*

Toyota

Harrier

06/2017+

DBA-ZSU65W*

Toyota

Harrier

06/2017+

DBA-ASU60W*

Toyota

Harrier

06/2017+

DBA-ASU65W*

Toyota

Harrier

06/2020+

6BA-MXUA80

Toyota

Harrier

06/2020+

6BA-MXUA85

 

 

 

 

Toyota

Harrier Hybrid

06/2017+

DAA-AVU65W*

Toyota

Harrier Hybrid

06/2020+

6AA-AXUH80

Toyota

Harrier Hybrid

06/2020+

6AA-AXUH85

Toyota

Harrier PHEV

09/2022+

6LA-AXUP85 N/A

 

 

 

 

Toyota

Land Cruiser 300

08/2021+

3BA-VJA300W

Toyota

Land Cruiser 300

08/2021+

3DA-FJA300W

Toyota

Land Cruiser 250

04/2024+

3DA-GDJ250W

 

 

 

 

Toyota

Mirai

12/2020+

ZBA-JPD20

 

 

 

 

Toyota

Noah

07/2017+

DBA-ZRR80G*

Toyota

Noah

07/2017+

DBA-ZRR80W*

Toyota

Noah

07/2017+

DBA-ZRR85G*

Toyota

Noah

07/2017+

DBA-ZRR85W*

Toyota

Noah

04/2020+

3BA-ZRR80G*

Toyota

Noah

04/2020+

3BA-ZRR80W*

Toyota

Noah

04/2020+

3BA-ZRR85G*

Toyota

Noah

04/2020+

3BA-ZRR85W*

Toyota

Noah

01/2022+

6BA-MZRA90W

Toyota

Noah

01/2022+

6BA-MZRA95W

 

 

 

 

Toyota

Noah Hybrid

07/2017+

DAA-ZWR80G*

Toyota

Noah Hybrid

07/2017+

DAA-ZWR80W*

Toyota

Noah Hybrid

04/2020+

6AA-ZWR80G*

Toyota

Noah Hybrid

04/2020+

6AA-ZWR80W*

Toyota

Noah Hybrid

01/2022+

6AA-ZWR90W

Toyota

Noah Hybrid

01/2022+

6AA-ZWR95W

 

 

 

 

Toyota

Prius

12/2015+

DAA-ZVW50

Toyota

Prius

12/2015+

DAA-ZVW51

Toyota

Prius

12/2015+

DAA-ZVW55

Toyota

Prius

07/2020+

6AA-ZVW51

Toyota

Prius

07/2020+

6AA-ZVW55

Toyota

Prius

01/2023+

6AA-MXWH60

Toyota

Prius

01/2023+

6AA-MXWH65

Toyota

Prius

01/2023+

6AA-ZVW60

Toyota

Prius

01/2023+

6AA-ZVW65

 

 

 

 

Toyota

Prius PHV

10/2016+

DLA-ZVW52

Toyota

Prius PHV

07/2020+

6LA-ZVW52

Toyota

Prius PHEV

03/2023+

6LA-MXWH61

 

 

 

 

Toyota

RAV4 HEV

12/2025+

6AA-AXAN64

Toyota

RAV4 PHEV

03/2026+

6LA-AXAP64

 

 

 

 

 

 

 

 

Toyota

Sora FCHV Bus

08/2019+

ZBC-MUM1NAE

 

 

 

 

Toyota

Vellfire

01/2018+

DBA-AGH30W

Toyota

Vellfire

01/2018+

DBA-AGH35W

Toyota

Vellfire

01/2018+

DBA-GGH30W

Toyota

Vellfire

01/2018+

DBA-GGH35W

Toyota

Vellfire

01/2020+

3BA-AGH30W

Toyota

Vellfire

01/2020+

3BA-AGH35W

Toyota

Vellfire

01/2020+

3BA-GGH30W

Toyota

Vellfire

01/2020+

3BA-GGH35W

Toyota

Vellfire

06/2023+

5BA-TAHA40W

Toyota

Vellfire

06/2023+

5BA-TAHA45W

 

 

 

 

Toyota

Vellfire Hybrid

01/2018+

DAA-AYH30W

Toyota

Vellfire Hybrid

01/2020+

6AA-AYH30W

Toyota

Vellfire HEV

06/2023+

6AA-AAHH40W

Toyota

Vellfire HEV

06/2023+

6AA-AAHH45W

 

 

 

 

Toyota

Vellfire PHEV

01/2025+

6LA-AAHP45W*

 

 

 

 

Toyota

Voxy

07/2017+

DBA-ZRR80G*

Toyota

Voxy

07/2017+

DBA-ZRR80W*

Toyota

Voxy

07/2017+

DBA-ZRR85G*

Toyota

Voxy

07/2017+

DBA-ZRR85W*

Toyota

Voxy

04/2020+

3BA-ZRR80G*

Toyota

Voxy

04/2020+

3BA-ZRR80W*

Toyota

Voxy

04/2020+

3BA-ZRR85G*

Toyota

Voxy

04/2020+

3BA-ZRR85W*

Toyota

Voxy

01/2022+

6BA-MZRA90W

Toyota

Voxy

01/2022+

6BA-MZRA95W

 

 

 

 

Toyota

Voxy Hybrid

04/2020+

DAA-ZWR80W*

Toyota

Voxy Hybrid

04/2020+

6AA-ZWR80W*

Toyota

Voxy Hybrid

01/2022+

6AA-ZWR90W

Toyota

Voxy Hybrid

01/2022+

6AA-ZWR95W

* indicates ITS is a dealer's option for this model.

ITS Connect manufacturer option inspection

ITS Connect dealer option check

Identifying ITS Connect in a Toyota Prius

Video example
Visual guide to identifying ITS Connect in a Toyota Prius
Figure 1. Settings selector button

Figure 2. Setting screens

Use arrows on steering wheel control pad to move the selector

Figure 3. ITS Connect fitted as shown under vehicle settings

This vehicle would need to be damaged flagged and have the system removed.

Identifying ITS Connect in a Toyota Vellfire

Video example
Visual guide to identifying ITS Connect in a Toyota Vellfire
Figure 4. Vellfire MFD control buttons

Figure 6. Scroll Right to find settings

Figure 7. Select the gear icon for settings

Figure 8. Scroll down and select 'Vehicle Settings'

Figure 8. Scroll down and select 'Vehicle Settings

Figure 9. Scroll down

If ITS connect is fitted you will see the settings as below.

Figure 9. Scroll down

Conclusive evidence of inspection and ITS Connect system removal

To meet the burden of proof of conclusive evidence, it must be shown that the vehicle is not fitted with an ITS Connect system.

For a vehicle that is not fitted with ITS-Connect two photos must be saved to the BIO's vehicle file that show the settings screens for both the Navigation unit and the MID. The vehicle's damage notes (in the vehicle's file) must be updated to show that the vehicle has been inspected for ITS-Connect and ITS-Connect is not fitted, eg 'ITS-Connect not identified'. Note: damage notes cannot be added to BIS as the vehicle does not need a damage flag applied.

A vehicle that has been found to be fitted with an ITS Connect system must have a damage flag placed on the vehicle with a note stating ‘ITS Connect Fitted’. Any other damage or Takata airbag recall notes must also be added if applicable. The damage flag is to remain on the vehicle even if ITS-Connect is disabled in Japan. Note: The vehicle record should not be created on BIS until the vehicle has completed its final border inspection, once a damage flag has been placed the record cannot be edited.

The vehicle owner must take the vehicle to a Toyota or Lexus franchise in Japan to have the ITS Connect system removed. An invoice or receipt from the dealer that shows the vehicles chassis number and indicates that the system has been removed is acceptable evidence that ITS Connect is no longer fitted.

After the ITS-connect is disabled a secondary check must be made on both the Navigation unit settings and the MID settings to ensure the ITS Connect associated settings are no longer visible. A copy of the invoice and photos of the displays on the second inspection must be saved in the vehicle file. A copy of the invoice should be loaded to BIS as evidence of the ITS Connect system removal. The invoice should be uploaded as a photo. PDFs cannot be uploaded unless the vehicle is water damaged. The vehicle should not be recorded as water damaged for the purpose of ITS Connect.

Page amended 24 September 2026 (see details)

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